Buyer FAQs

What is BrandCool and how does it work?

BrandCool is a unique portal for brandable .com domain names. The names on our site are owned by us (Indic Digital Experiences Ltd), are ready to be sold to you, the buyer. You can explore the domains either by categories or direct search. Add the domain to the cart and follow our smooth checkout process. You can also contact for more information or any other query.

How do I purchase a domain name at BrandCool?

On every domain detail page, you will find a "Buy Now" button. This will add your name to your cart and will take you to our simple and fast checkout page. You need to register/log in for purchasing a domain name, if you are not logged in then our system will automatically register your account during the checkout process. Your purchase is 100% guaranteed safe and secure.

We accept all major credit cards, PayPal. All this and more can be found on the domain purchase page.

What is the process of buying a name at BrandCool?

Starting your own business starts with a great business name. We have made the buying process as simple as possible so you are up and running with your business idea as quickly as possible. If you are interested in purchasing a specific name, simply click the “Buy Now” button. This action will take you to the secure checkout screen where you will have the option of making your purchase using Credit Card, PayPal.

Once your purchase is made, you will receive an email confirming the transaction. Within 24 hours, you will receive a second email from a BrandCool representative explaining what we need in order to transfer your new domain name over to you. This transfer process is detailed below:

For a quick transfer, we will ask that you create a free account at the registrar where your purchased domain is currently registered. You may also choose to have the domain transferred to a registrar of your choice. This process, however, typically takes about 5 days to complete.

Once we have received the required account information from you, we will initiate the transfer immediately. When the transfer is initiated, you will receive an email notification from the receiving registrar with instructions on how to confirm the transfer.

You will also receive all original logo files, induding the .AI Adobe Illustrator file and a .png with transparent background.

There is not much to transfer a domain and if the domain is being transferred to the same registrar it can be done in 5 minutes or less. If you have any further questions feel free to send us a message to info@indic.com. Rest assured that BrandCool will be with you every step of the way, helping in every way that we can.

Are prices negotiable? Do you accept offers?

We generally don’t do price negotiations but exceptions are always there. A brand name is like a baby, we have created it and we are happy to see it in safe hands where the baby will become a big brand, in such cases, we are happy to discuss over prices.Sometimes a customer needs some other additional services like graphics design, website development, SEO or digital marketing then we welcome to discuss the prices. As of now, this is not a marketplace and we are not into domain brokering services, hence there is a limited scope of price negotiation. In future, if we open up the platform for sellers as well then we will definitely welcome the price negotiations.

This price is also subject to change and may increase over time.

What comes with my purchase at BrandCool?

At BrandCool, you are purchasing more than just a name – you are purchasing an identity. First and foremost, your purchase includes the original .com domain name and the logo that has been individually designed for that name. In most cases, we can also provide our logo modification service at no additional cost to you.

We understand that the process of creating a brand identity can be overwhelming. The most important thing you need to know is that BrandCool provides individual customer service with every order to 100% satisfaction. We believe in creating mutually beneficial partnerships with our customers. You will have full access to our live chat system, or you can utilize our email service and a contact number with any questions or concerns.

BrandCool also assists in the basic setup of your newly purchased domain, including ensuring a fast and effortless transfer of the domain name into your own account. We can also assist you with domain forwarding and setting up your personalized email addresses. We do not consider a job complete until you are up and running with your new business name. That is the BrandCool commitment.

How do I search for names?

Here are some tips on finding the perfect name:

1. Begin search by searching brand names by industry. You can narrow down the search by applying filters as well. You can also type some characters of the brand name you have in mind, eg., “tech”, we will provide you with all related brand names having “tech” in the name. There is also an option to search by keywords, say “Fun”, “Memorable”, “Innovative” etc. After the search, we will provide you the list of all brand names fall in the search criteria.

2. You may also use the filter bar to narrow down your search even further.

3. Once you find a name you like, use the "Buy Now" button to begin the purchasing process.

4. If you seek any help regarding a brand name available, open the brand detail page and click on “Need help” button and write a message to you. We will get back to you within 24 hours.

What kind of names does BrandCool sell?

All our names are designed to be original and creative. Some names are straightforward and business-oriented, while others are trendy and hip. Some are derived from exotic foreign words, while others convey qualities like strength or professionalism. Our catalog is diverse and you're sure to find something that will resonate with you on a meaningful level.

A good brand can make or break a business. It needs to be interesting enough to catch your customers' attention, and memorable enough to keep them coming back. Our names are carefully built to fulfill both these requirements.

Are names trademarked at BrandCool?

The names on BrandCool do not include trademarks or international registration, as that is not possible. In order to apply for a trademark or registration, you're required to specify the business in details including location, type/industry, and what services the company/product will provide. Since our unique domains can be purchased by anyone for any use, it would not be possible for us to file a trademark in advance.

For a few different reasons we are unable to provide a Trademark with our names:

A Trademark protects a name in a specific geographical location and within a specific industry. The majority of the names listed at BrandCool can apply to multiple industries and can be used anywhere in the world.

In order to Trademark any name the owner must either:

→ Be using the name in commerce, meaning you have used the name to sell or market a product or service to customers around the United States (or your country) and not just your home state.

→ Have good faith intentions on using the trademark in the future.

To apply for any Trademark the application must be under the owner's name (or organization), address and citizenship.

Since any given name at BrandCool can sit for a very long period of time before being sold, we cannot say that we have intentions on using the name. Even if we could express intention, we also have no way of knowing in what country to register the trademark or in what industry. Furthermore, the trademark has to be associated with its owner. All of this is up to the user of the name.

For your reference, here is a list of Trademark Classes.

What is BrandCool’s Return Policy?

We are extremely sorry, we are unable to provide refunds and exchanges after an order has been placed. The only exception to this policy is if we fail to initiate the domain name transfer within 10 business days from the time of purchase. To avoid an unsatisfactory situation, we recommend that the highest level of diligence be performed prior to placing an order. We are here to answer any and all questions that arise during this process.

We provide a functionality on BrandCool for buyers to add the brands in their wishlist or to share the brand names to their friends and get recommendations. This will help a buyer to even validate the brand name before they purchase.

What is a domain registrar?

You have likely heard of a few popular domain registrars, like GoDaddy. In a nutshell, they are businesses that are licensed by ICANN (Internet regulators) to register domain names on behalf of individuals like you. Following your domain purchase, you will receive all necessary instructions from us regarding the transfer process, registration details etc.